PRIVACY policy

1. Data controller

The data controller is Martinelli Luca & C. Srl, registered office at Via dei Pescatori 52, 55049 Viareggio (LU), Italy, VAT no. 01701370460 (the “Controller”). For any request concerning personal data you can write to info@martinellinteriors.it.

2. Categories of data processed

a) Browsing data. The systems hosting this website collect, as part of their normal operation, data whose transmission is implicit in internet protocols: IP addresses, time of the request, page visited, outcome of the request and device parameters. This data is necessary to serve the website and keep it secure, and is not used to identify users.

b) Data provided voluntarily. By filling in the form on the Contact page, or by writing or calling us at the details shown, users voluntarily provide their name, email, optional phone and company, the content of the request and any files they choose to attach, which we process in order to reply. The form is delivered through the FormSubmit service (formsubmit.co), which forwards the message to our company mailboxes; if delivery fails, the user’s own mail app opens with the message ready. Please do not include special categories of data (for example health data) in the message or attachments.

c) Preferences stored on the device. Light/dark theme, language and the choice made in the consent notice are stored only in the user’s browser (localStorage) and are never transmitted to the Controller. See the Cookie Policy.

3. Purposes and legal bases

Data is processed to: (i) answer requests for information, site visits and quotations, on the basis of pre-contractual measures taken at the data subject’s request (Art. 6.1.b GDPR); (ii) ensure the operation and security of the website, on the basis of the Controller’s legitimate interest (Art. 6.1.f GDPR); (iii) comply with legal, accounting and tax obligations (Art. 6.1.c GDPR); (iv) with the user’s consent (Art. 6.1.a GDPR), measure visits in anonymous, aggregated form. Consent is optional and can be withdrawn at any time from the “Cookie preferences” link at the bottom of every page.

4. Provision of data

Providing data is optional; without it, however, we cannot answer requests. No automated decision-making or profiling takes place.

5. Recipients and third parties

Data may be processed by technical suppliers acting as data processors: the website hosting provider (Vercel), the email service, and FormSubmit for delivering the contact form. Only if the user consents, visits are measured with Vercel Web Analytics, which sets no cookies and collects only aggregated, anonymous data (pages viewed, referrer, device type). The map on the Contact page is a drawing hosted on this website and contacts no external service. Within the company, data is accessible only to the staff authorised to handle requests. Data is never sold or passed to third parties for marketing purposes.

6. Transfers outside the EU

The Controller does not actively transfer data outside the European Union. Any transfers arising from the technical services mentioned above take place in accordance with Chapter V of the GDPR (adequacy decisions or standard contractual clauses).

7. Retention

Data relating to contact requests is kept for as long as needed to handle them and, where a business relationship follows, for the periods required by civil and tax law. Browsing data is kept by the hosting provider for standard technical periods.

8. Your rights

Under Articles 15-22 GDPR, you may at any time request access to your data, its rectification or erasure, restriction of processing, data portability, and you may object to processing based on legitimate interest. Consent can be withdrawn at any time, without affecting the lawfulness of processing carried out before the withdrawal. Requests should be sent to info@martinellinteriors.it. You also have the right to lodge a complaint with the Italian Data Protection Authority, Garante per la Protezione dei Dati Personali (www.garanteprivacy.it).

9. Changes to this notice

The Controller may update this notice; the version published on this page, with its date, is the one in force.